Privacy Policy

Introduction

Welcome to https://falcon-complex-faisal.karachi-pakistan.com (referred to as “Falcon Complex Faisal,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This policy explains our practices regarding the collection, usage, and disclosure of information from our website visitors, application users, and service subscribers.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and products offered through these channels. It is important to note that this policy does not extend to third-party platforms or services you access through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the ways in which we process personal data when:

You use our applications and services as an authorized user, granting us access to specific information for personalized experiences.
You visit our websites, enabling us to track your interactions and preferences.
You subscribe to our newsletters, marketing emails, or receive communications via phone or text messages, allowing us to engage with you.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide our services effectively. These include:

Account Information: Details required to create and manage your user account, such as name, username, email address, and password.
Payment Information: Data related to transactions, including credit/debit card numbers, billing addresses, and payment history.
Financial Information: This may include bank account details, investment portfolios, or other financial records relevant to our services.
Purchase Information: Details of products or services you’ve purchased from us, such as order history, delivery addresses, and product preferences.
Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and browser fingerprints for mobile app users.
Location Data: Information about your geographical location when you use our location-based services or consent to sharing it.
Feedback: Any comments, reviews, or responses provided by you to improve our products and services.
Social Media Information: Data from social media platforms when you choose to log in through these accounts on our applications.
Product Information: Details about the products you view, search for, or purchase on our e-commerce platform.

We collect this data through various means, including direct user input, automated tracking technologies (like cookies and device fingerprinting), and third-party data providers who assist us in enhancing our services.

Cookies

Cookies are small text files stored on your browser by websites to remember certain pieces of information about your interactions with them. We use cookies for several purposes:

Strictly Necessary: These ensure basic functions of our website and applications, such as enabling you to log in or navigate through different pages.
Preference: Cookies store settings chosen by users, like language preferences or display settings.
Analytics: We employ analytics cookies to collect data about your use of our platform, which helps us improve its performance and user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the purpose is achieved or legal retention periods expire, we delete or anonymize the data securely.

Security Measures

Falcon Complex Faisal takes significant measures to safeguard your personal data:

Encryption: We use encryption protocols for secure data transmission and storage, ensuring that sensitive information remains confidential.
Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify it.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure: Demand the deletion of your data in specific circumstances.
Restriction: Limit the use of your data under certain conditions.
Portability: Receive your data in a structured, commonly used format.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or have any data-related queries, please reach out to our privacy team via email at [email protected] or through postal mail.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

For any privacy-related inquiries, feedback, or requests:
Email: [email protected]
Address: [Provide physical address]

We hope this detailed Privacy Policy helps clarify our data practices and safeguards your personal information.